Sparkle Dental Labs is a full-service facility that prides itself on British craftsmanship, excellent service and great partnerships with dentists.
In their persistent efforts to be the biggest and best, Sparkle continue to make changes to their service that can improve the way they fulfil all their clients’ needs.
New clear boxes for protection and infection control
Among recent customer care initiatives is the distribution of a new info pack that will be reaching everyone in their client base soon.
Together with updates on their products and services, the info pack will also provide dentists with new clear boxes that will serve to protect all items and products that are shipped between the lab and their customers.
Sparkle Dental Labs believes that this new method of transportation is a better way of ensuring product preservation and cross-infection control for everyone involved in the manufacturing process.
And Sparkle Dental Labs continues their commitment to green operations by making sure that these boxes are fully recyclable and environment friendly.
Sparkle Dental Labs reaches Scotland
Sparkle Dental Labs have also recently extended their scope of service to include dentists in Scotland who are looking for high-quality British workmanship at very competitive prices.
Dentists in Scotland will also receive personal attention from dedicated Sparkle representatives based in the area, to ensure that communications with the lab in Leeds are as smooth and stress-free as possible for practitioners.
Sparkle representative Kay Thompson, who is heading the launch of Sparkle Dental Labs’ Scottish service, says:
“Any problems with the service, any questions with the order, the dentists can call their dedicated Sparkle representative instead of having to spend time chasing up the lab themselves. Their rep is dedicated to making sure that all their concerns reach the technicians in a timely manner.”
“And of course,” Kay adds, “if dentists want to speak with the technicians themselves, they are always available, and this call is also something the rep can gladly facilitate.”
With the dependable delivery of Sparkle Dental Labs’ courier partner FedEx, practitioners in Scotland can also enjoy the same fast turn around times as the rest of their clients all over the UK.
Additional services such as these help ensure the satisfaction of all of Sparkle Dental Labs’ clients. And dentists can expect continued innovation from the laboratory, because service is the core of their business. They always strive to make sure that every dentist who uses them gets the best in all aspects – in product, workmanship, partnership and customer care.
Sparkle Dental Labs wins two prizes in the Laboratory Awards 2013
Posted on November 29, 2013
Aside from our technical expertise, efficient service and competitive prices, there are now two more reasons why you should make Sparkle Dental Labs your laboratory partner of choice.
On 29th November 2013, representatives of the very best dental labs from all over the UK gathered in central London for the 2nd Annual Laboratory Awards.
By the end of the evening, Sparkle Dental Labs had two trophies to boast of: Best NHS Laboratory and Best Laboratory Website.
Commissioning your Ceramic Restorations
Posted on November 7, 2013
Dental prostheses are like bespoke pieces of art that require skilled technicians to execute well. And so it follows that when dentists search for a laboratory to create their ceramic restorations, the first thing they need to look for is a supplier that can boast of adept and experienced craftsmen.
Dentists should keep in mind, however, that using a skilled worker only makes up half of the equation. Like commissioning a bespoke piece from an artisan, a satisfactory end product is also largely dependent on the amount of instruction the maker is given.
A client wouldn’t approach a jeweller and simply say, “I’d like you to make me a gentleman’s ring, and I’d like it to be gold.” In order for the client to receive a product that is faithful to what they had in mind, they would supply more information, such as the shade of gold they’d like, how heavily decorated the piece should be, and so forth.
In the same way, dentists cannot expect to receive an ideal prosthetic if all they extend to the dental lab by way of instruction is what kind of prosthetic they require, and what shade it needs to come in.
While it’s true that the technician also picks up a wealth of information from the impression that the dentist sends, not everything can be determined from the model derived from the initial cast. If for example the dentist would like a tooth brought in, or a certain translucency is required to match neighbouring teeth, then all this needs to be made known.
On the flip side, a good technician will also keep the dentist and the patient in mind at all times when creating ceramic prostheses. Whether the technician works in a small laboratory and handles every step of the restoration himself, or labours in a bigger outfit as part of a team whose members concentrate on specific stages of production, the end goal is always to create a dental prosthetic that is satisfactory for both the practitioner and the patient.
One of the main differences between a small and large dental lab is turn-around time – in the teamwork style of production, time-consuming step-by-step processes can be executed simultaneously, bringing about a more efficient process. If the team works well together, this system can function beautifully. The core team of technicians at Sparkle Dental Labs, for example, have been running solidly together for more than a year and have reached a kind of symbiosis with each others’ working styles, leading to excellent ceramic restorations with quick turn-around times.
But whether a dentist chooses to work with a small or large laboratory, the concept remains the same: with the combination of a skilled craftsman and detailed instruction, the creation of excellent dental prostheses can be expected.