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Privacy Policy

Sparkle Dental Lab Ltd is committed to ensuring that your data is secure and your privacy is protected.

The following Privacy Policy is presented by the Sparkle Dental Lab Ltd to inform visitors and customers to our website of our commitment to provide excellent service. By visiting our website and reading the following notice you are accepting and consenting to the conditions described below. We therefore recommend that before submitting your personal information on the website you read this Policy.

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Sparkle Dental Lab Ltd. may make change to the Privacy Policy by updating this page.

By using our website, you’re agreeing to be bound by this Policy, which was last updated in May 2018 to comply with GDPR legislation.

About Sparkle Dental Labs Ltd.

Sparkle Dental Laboratory is one of the UK’s largest dental laboratory and was recently voted ‘Best NHS Laboratory in the UK’ and ‘Best Team’ in the Laboratory Awards 2014.

Sparkle Dental Labs is a limited company, registered in England & Wales No. 07827872. The registered office address is: Queen’s Specialist Building Queen Street, Farnworth, Bolton, England, BL4 7AH

Ensuring Data Security

We are committed to ensuring that your personal information is secure. In order to prevent un-authorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

All Sparkle Dental Labs Ltd, staff have a legal duty to respect the confidentiality of your information, and access to your confidential information is restricted only to those who have a reasonable need to access it.

 How / When We Collect Information

You might provide us with your contact information when you use our services, submit an enquiry to us via a form on our website or you have an interaction with our team (be that online, via social media, over the phone or in person). You may also enter a competition or participate in a marketing activity.

We obtain information about you when you use our website, for example, when you create an online account, request information/a call about our services, or register to receive our newsletter.

Personal Information We Collect

The personal information we collect and hold may include the following information:

Confidential and Medical Information

The confidentiality of your personal information is of paramount concern to Sparkle Dental Labs Ltd. Your confidential medical information will only be disclosed to those directly involved with your treatment or care, or in accordance with UK law and guidelines from professional bodies, or for the purposes of clinical audit.

Using your information

We may use your information to:

Who has access to your information?

Sparkle Dental Labs Ltd is committed to ensuring that your confidential data is secure and your privacy is both respected and protected.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Your Nominated Individual:  We may liaise with your nominated individual where you have provided your consent.

Third Party Service Providers working on our behalf:  We may pass your information to third party service providers for the purposes of completing tasks and providing services to you on our behalf (e.g. Dental labs, to process payments and send you mailings). However, when we use third party service providers, we disclose only the personal information that is absolutely necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.

Third Party Product Providers we work in association with:  We work closely with various third party product providers to bring you a range of quality and reliable products and services designed to meet the needs of our patients such as interest free loan. The relevant third party product provider will use your details to provide you with information directly and carry out their obligations arising from any contracts you have entered into with them. Therefore, we advise you to read their Privacy Policy.

 

Cookies

Like many other websites, Sparkle Dental Lab Ltd. website uses cookies for legitimate interests of delivering and optimising our services (where the cookie delivers essential functionality). Cookies are small bits of data we store on the device you use to access our services so we can recognise repeat users. They collect general statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies for security to authenticate your identity and confirm whether you are currently logged in to your online account.

Cookie Name Cookie Owner Cookie Description
__utmt Google Analytics Used to throttle request rate.
__utma Google Analytics Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmb Google Analytics Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
PREF Google/DoubleClick These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests. For further information, see the section of the Cookie Statement entitled “Targeted online advertising”.
VISITOR_INFO1_LIVE YouTube These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests. For further information, see the section of the Cookie Statement entitled “Targeted online advertising”.
__utmz Google Analytics Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmc Google Analytics Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
YSC YouTube These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests. For further information, see the section of the Cookie Statement entitled “Targeted online advertising”.
DYNSRV Hosting Provider This cookie is believed to be used for load balancing to manage server traffic demand.
wordpress_logged_in WordPress After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.
wordpress_sec WordPress Essential WordPress session management cookies for logged in users.
wordpress_test_cookie WordPress WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies.
wp-setting- WordPress WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wp-settings-time- WordPress WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
IDE Google/DoubleClick Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
GPS YouTube Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
gdpr_popup Sparkle Dental This cookie is used to track who has already been shown the notice. The cookie has been set never to expire unless there is a change in the privacy policy.

Links to other websites

Our website may contain links to other websites of interest, run by other organisations. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your Choices

You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.

You may choose to restrict the collection or use of your personal information in the following ways:

 

Keeping Information

We will only keep your personal information for as long as is necessary and in accordance with UK law.

 

 

Accessing Information

Please direct any questions regarding this policy to:

You have legal rights to request information on the data we hold and to obtain its correction, update, amendment or deletion in appropriate circumstances. If you would like to request a copy of the information we hold about you, please contact us on the above details.

We may charge a small amount for providing you with a copy of your personal information. We may also ask you to provide additional documentation to confirm your identity or, if you are seeking to access personal information of another individual, proof of their consent or your legal right to receive their personal information.

Review of this Policy

We keep our Privacy Policy under regular review. We may make change to this Policy by updating this page.

In circumstances where a change will materially change the way in which we collect or use your personal information or data, we will send a notice of this change. Otherwise, we provide links to this page wherever we ask for information so you should check this page to ensure that you are happy with any changes.

By using our website, you’re agreeing to be bound by this Policy. This Policy was last updated on 20th May 2018.